8×5 Support 1 Year (per node)
8×5 Support 1 Year (per node)
850.00 €
Related products
8×5 Support
The 8×5 Support Plan is recommended for those who require updates, upgrades and assistance from the ZEVENET heroes only in office hours with a yearly per node renewable plan.
What’s included?
Updates & Upgrades
Updates and upgrades through a remote repository. Security Analyzer included.
Unlimited cases
Unlimited cases available per node for this support plan.
Assistance by ZEVENET Team
ZEVENET engineers will be available to analyze your cases.
Email or remote assistance
Remote desktop or email access available to analyze your issues.
No private chat
No instant messaging or real-time assistance with an engineer.
No Cybersecurity services
Security services won’t be available to protect your applications.
What's supported?
All ZEVENET products are supported in any platform available (Virtual, Bare Metal, Hardware, Cloud and Microservices) for any current and upcoming Enterprise Edition releases.
What I’m going to get?
This support plan includes software updates and product upgrades, hotfixes, quick protection for security flaws and direct assistance from our engineers. Security Analyzer package, to detect and fix weak configurations and security threats, is available with this support plan. Unlimited cases included. Cluster service requires to be configured with the same support plan for all nodes.