Zevenet 8×5 Support Plan

8×5 Support 1 Year (per node)


8×5 Support

The 8×5 Support Plan is recommended for those who require updates, upgrades and assistance from the ZEVENET heroes only in office hours with a yearly per node renewable plan.

What’s included?

Updates & Upgrades

Updates and upgrades through a remote repository. Security Analyzer included.

Unlimited cases

Unlimited cases available per node for this support plan.

Assistance by ZEVENET Team

ZEVENET engineers will be available to analyze your cases.

Email or remote assistance

Remote desktop or email access available to analyze your issues.

No private chat

No instant messaging or real-time assistance with an engineer.

No Cybersecurity services

Security services won’t be available to protect your applications.

What's supported?

All ZEVENET products are supported in any platform available (Virtual, Bare Metal, Hardware, Cloud and Microservices) for any current and upcoming Enterprise Edition releases.

What I’m going to get?

This support plan includes software updates and product upgrades, hotfixes, quick protection for security flaws and direct assistance from our engineers. Security Analyzer package, to detect and fix weak configurations and security threats, is available with this support plan. Unlimited cases included. Cluster service requires to be configured with the same support plan for all nodes.

Do you need 24×7 support?


Further doubts?